Everyone Bears Responsibility for Accident Prevention

When it comes to accident prevention in the workplace, you are your brother’s keeper. You have a responsibility to make sure that the co-workers around you, or those who use the same tools, equipment or materials that you do, are not injured because of your negligence. Furthermore, to make the workplace as safe as possible for everyone, all workers need to keep their eyes open for any dangerous situations in their midst.

Keep the following in mind to make your workplace as safe as possible:

·   Warn a worker who is in a dangerous position. Sometimes inexperience can cause a worker to perform a task in a manner that may result in injury. If you see this happening, don’t just explain to your co-worker what he or she is doing wrong; demonstrate the right way to do it.

·   Call attention to a task if a worker seems distracted. Conversation and noise can present serious distractions. If a co-worker seems not to be paying attention to the task at hand, go over and try to gently re-focus his or her attention.

·   Set a good example. Always use tools and equipment in the intended manner. Never joke around when handling tools or equipment. Remember, younger co-workers can be influenced by the behavior they see in their older peers.

·   Keep machine guards in place. Machines usually have moving parts that may accidentally come into contact with a worker’s body. When this happens, the worker can be killed or maimed. Machine guards prevent contact with moving parts during the normal operation of the machine.

·   Report tool/equipment defects to your supervisor. Continuing to use a defective tool or piece of equipment instead of reporting it could result in possible injury to you or a co-worker.

·   Encourage co-workers to report every injury. Sometimes an injury that seems insignificant can escalate down the road. If an accident is not reported at the time it occurs, it may not be covered by insurance if it is reported at a later date.

·   Encourage co-workers to wear personal protective equipment (PPE). Your employer provides PPE so that you will be protected. Always wear it if it is necessary for the task being performed. Ask co-workers to wear it as well.

·   Ask questions if you are confused about what you have been asked to do. Never perform a task unless you are completely sure of the correct way to do it. Ask your supervisor to show you the proper method.

·   Take safety suggestions in the cooperative spirit in which they are made. Co-workers are responsible for each other’s safety. If a suggestion is made about the way in which you are performing a task, don’t respond with anger. Instead, thank the co-worker making the suggestion for caring enough about your personal safety to take the time to correct you.

When all workers look out for themselves and others, everyone’s safety is enhanced.

Questions You Need to Ask Before Buying Commercial Auto Insurance

Purchasing commercial auto insurance may be one of the most important insurance decisions that a business owner makes. Anyone who purchases or uses a vehicle for business use, be it a singular vehicle or multiple vehicles, will have to purchase commercial vehicle insurance. To get the best coverage at the best rate, you should ask yourself a number of key questions before you meet with your insurance broker.

Here are some of the most vital questions you need to ask yourself and the reasons why they are so relevant:

Do You Know What Defines Commercial Vehicle Usage?

Although you may use a vehicle infrequently for commercial purposes, your personal auto coverage invariably excludes using a vehicle for commercial purposes. Also, each policy clearly defines what is meant by commercial use, so you need to be very clear on the differences so you do not end up having a claim denied.

How Many Total Drivers and Vehicles Does the Company Require?

Insurers who provide commercial auto insurance may distinguish the available coverage options depending on both the number of drivers and the number of vehicles. Multiple vehicles and drivers may best be served by fleet insurance. Different insurers will vary in how they base their rates and will do so based not only upon the number of vehicles insured but also the class of the vehicles involved. The best insurance option may be to consider purchasing fleet insurance as opposed to having the vehicles insured individually. It all depends on your needs.

What Strategies Can You Use to Reduce Your Commercial Vehicle Premium?

There are a number of other questions and measures that can help lower your premiums for either individual vehicle usage or fleet use.

Do You Know Your Drivers’ Records?

Drivers with multiple claim records or violations are clearly going to cause your premium rates to increase. Ensure that you are aware of the driving records of any new or current employees who will be driving the vehicles. Have all employees who drive report any and all accidents or driving infractions immediately. Make it company policy.

What Kind of Car Are You Buying or Leasing?

Although it might seem like a good idea to have the luxury or sports car to make a statement, just remember that you are going to pay for such vehicles. You may want to get a great looking mid-sized sedan that has a superior safety rating because an insurer is most definitely going to factor in the types of vehicles driven.

What Anti-Theft and Safety Devices Will the Vehicle(s) Have?

Vehicle theft is still a major concern, especially in urban settings. When insuring your vehicle(s), an insurer is going to consider several things:

·  The location of your business, because not all parts of an urban setting are necessarily treated the same. High crime areas will most often lead to higher premiums.

·  Whether or not alarms or GPS devices are installed in the vehicle(s).

·  What the vehicle has for air bags and other safety devices such as beepers, sensors, or cameras.

What Kind of Deductible Can You Afford?

The amount of deductible you are willing to absorb can also have a dramatic impact on your premium because all insurers pretty much adhere to a simple formula: The higher the deductible – the lower the premium.

Will Federal or State Laws Impact Your Coverage?

Certain vehicles and what they transport can also be affected by federal laws and, in some instances, can be state-specific. Check out any legislative requirements which impact what you need to do beforehand.

Strategies to Keep the Workplace Safe

Employers understand that they have a moral and legal responsibility to protect their employees from violence in the workplace. The problem most face is how to effectively execute that obligation.

When it comes to designing a workplace anti-violence strategy, it’s best to create a two-pronged approach that consists of protection and prevention. Start by developing a written policy that clearly communicates a zero tolerance toward workplace violence of any form. The policy also needs to outline exactly what disciplinary measures will be taken against employees who threaten violence. Your Human Resources professional should write this in conjunction with your in-house counsel to be sure that the policy doesn’t infringe on any federal/state laws. If an employee violates this policy, it is imperative that you follow through with the stated consequences.

Other important steps in the fight against workplace violence include verifying application information, conducting thorough background checks and having more than one person in the room during an evaluation or termination meeting.

Employers should also train supervisors to spot potential violence in all its forms including destruction of property and implied threats of violence, and encourage them to report these incidents immediately. Studies have shown that violent workers usually don’t just snap. They exhibit an increasingly violent attitude over time. A supervisor trained to recognize an employee who is beginning to show signs of violence can prevent an assault by referring the employee for counseling. Some of the early warning signs include:

·              Comments about a personal or family history of violence

·              Fascination with guns or other weapons

·              Direct or veiled threats

·              Serious personal or family problems, such as divorce or a death in the family

·              Financial troubles

·              A drastic change in behavior, such as mood swings or outbursts

·              Poor job performance

·              Abuse of drugs or alcohol

·              Lack of social interaction with other employees

·              Signs of paranoia about another employee

·              Repressed anger

In addition to training supervisors, employers can stop workplace assaults by ensuring there is enough physical security on-site. Another important tool is an employee reporting system, such as an anonymous hotline. Supervisors aren’t always the first to recognize growing violence in an employee. A hotline will make it easy for employees to let management know about suspicious or threatening behaviors without fear of reprisals from the violent individual. 

Know Your Commercial General Liability Insurance Limits

A commercial general liability policy (CGL) lists six different limits on the policy’s declarations page. While the limits may be listed separately, it’s important to understand that they are all interrelated. That means that payment of damages for one limit will affect another limit.

To illustrate how these limits interact, it is necessary to examine each one in detail:

The General Aggregate Limit  – The maximum amount the insurer will pay during the policy period for all damages including bodily injury, property damage, personal and advertising injury except for any amount paid as damages because of bodily injury or property damage included within the products-completed operations hazard. The definition of the products-completed operations hazard is outlined in the policy and a separate aggregate limit applies to this type of claim. Also included within the general aggregate are damages paid for medical payments.

Products-Completed Operations Aggregate Limit – The maximum amount the insurer will pay for damages because of bodily injury or property damage included within the products-completed operations hazard. The specified hazards are those described within the definition of the products-completed operations hazard and are limited to bodily injury or property damage that:

1.             Occurs away from the insured’s premises.

2.             Caused by the insured’s products that are no longer in the insured’s possession or an insured’s work that has been completed.

Personal and Advertising Injury Limit – The maximum amount the insurer will pay if legally obligated to pay damages due to personal and advertising injury offenses. The personal and advertising injury limit applies separately to each person or organization that sustains damages because of a covered offense. However, regardless of the number of persons or organizations claiming damages, or the number of offenses claimed during the policy period, the insurer is only obligated to pay up to the general aggregate limit.

Each Occurrence Limit – The maximum the insurer will pay for the sum of all damages due to bodily injury, property damage and medical payments. Keep in mind that there is an aggregate limit for bodily injury and property damage claims that arise from the products-completed operations hazard and a separate limit for all other bodily injury and property damages. However, the each occurrence limit does apply to all sums paid for medical payments.

Damage to Premises Rented to You Limit – This coverage is actually an exception to certain exclusions found in the bodily injury and property damage coverage. The first exception provides coverage for property damage to a premises and its contents, rented to the insured for 7 or fewer consecutive days if an insured is legally obligated to pay for such damage due to any cause except fire.

The second exception provides coverage for damage to the premises only if an insured is legally obligated to pay for property damage due to fire. However, if an insured is held liable solely due to an agreement to be responsible for the property or for damage to the property, there is no coverage. Liability has to be imposed on the insured as the result of a lawsuit in order for coverage to apply.

The Damage to Premises Rented to You limit applies to any one premises. Any property damage paid under this limit will reduce the each occurrence limit for that same occurrence and will also reduce the general aggregate limit.

Medical Expense Limit – The medical expenses coverage is a separate insuring agreement that obligates the insurer to pay reasonable medical expenses for bodily injury, caused by an accident, without regard to fault. Medical payments are subject to the medical expense limit. The medical expense limit applies separately to each person. However, medical payments will reduce the each occurrence limit for that same occurrence and will also reduce the general aggregate limit.

Good Housekeeping Is One of Your Job Responsibilities

Good housekeeping at work means keeping both the facility itself and your own workspace clean, neat, and orderly. The reason housekeeping should be a priority is because it is the first line of defense in any company’s accident prevention strategy.

If housekeeping is to be effective, it has to be ongoing, not an activity that’s performed before management inspects the premises. Failure to keep up with necessary housekeeping tasks can result in employees:

·   Tripping over loose objects on floors, stairs and platforms

·   Being struck by falling objects

·   Slipping on greasy, wet or dirty surfaces

·   Hitting against projecting, or poorly stacked items

·   Cutting, puncturing, or tearing the skin of hands or other parts of the body

To properly maintain the facility, materials, supplies and parts must be stored in their designated storage areas when not in use, tools and equipment must be arranged in an orderly manner and placed away from traffic areas, scraps or debris in the department must be removed on a daily basis, and stairways and platforms must be kept clear. Attention should also be paid to keeping the aisles and passageways clear. Never store or stack materials in aisles.

When you keep the facility clean, you lessen the chances of both employee and visitor accidents because you will have removed the things that cause slipping, tripping, and falling. You have also lessened the likelihood that people will be involved in “struck by,” “striking against,” and “caught-between” accidents.

If your work area is in disarray because of a project you are working on, or if you cannot immediately clean your workstation, make people aware of the danger by posting signs that alert them to the potential risk.

In addition to accident prevention, there are other benefits to maintaining good housekeeping: 

·   There is an easier flow of materials, which reduces handling and saves time.

·   Clutter-free and spill-free work areas expedite movement, again saving time.

·   There is a decrease in the number of fire hazards.

·   Exposures to hazardous substances are reduced.

·   There is a better control over tools and materials because you know where to find them.

·   Without obstacles in the way, it is easier to clean and maintain equipment.

·   The environment is more hygienic, which improves health.

·   There is a more effective use of space.

·   The likelihood of materials and equipment being damaged is reduced.

New Building Codes Can Leave You Under-Insured

The owner of a commercial building may believe that replacement cost insurance coverage on the building is sufficient to protect her from financial loss. After all, she took the insurance agent’s advice and bought enough insurance to pay for repairing or replacing the building if it were completely destroyed. However, this may be a false sense of security, particularly if the building is an older one. While the building may not have changed greatly over the years, local building codes undoubtedly have. Even codes in effect at the time the building was constructed may affect your insurance coverage.

Many local governments have ordinances that require the demolition of a building when more than 50 percent of the building has been damaged. These ordinances require the reconstruction of the building in accordance with current building codes. Zoning and land use codes may have changed over the years prohibiting the reconstruction of that type of building at the same site. This could require the owner to rebuild somewhere else or with a much different building design. Laws and codes requiring buildings to be easily accessible to handicapped people may affect rebuilding if the building previously lacked ramps, doors that can be opened remotely, wheelchair-accessible toilets, and other accommodations.

All of these requirements may significantly increase the cost of rebuilding. Unfortunately, standard commercial property insurance policies provide very little coverage for these higher costs. Most will pay either 5 percent of the amount of insurance on the building or $10,000, whichever is less, for the increased cost of construction resulting from a local ordinance or law. Therefore, the amount of insurance available for a building insured for $150,000 is $7,500; the amount available for a building insured for $500,000 is $10,000. The costs of demolition and rebuilding up to new codes or at a new location can quickly use up this relatively small amount.

Building owners should consider buying additional insurance to cover this possibility. Many insurance companies offer ordinance or law coverage for an additional premium. This coverage will pay for the additional costs of demolition and construction unless the costs result from failure to comply with previous ordinances or from the release of pollutants. Included are three distinct coverages for the specified building:

  • Coverage A – Loss to the undamaged portion of the building
  • Coverage B – Cost of demolishing the undamaged portion of the building
  • Coverage C – Increased cost of construction or repairs to comply with ordinances or laws

The amount of insurance available under Coverage A equals the amount of insurance covering the entire building. Separate amounts apply to Coverages B and C. There is no coverage if the damage results from a cause that the policy excludes. For example, most policies do not cover flood damage, so the policy will not pay if the law requires the owner to demolish the building after a flood. Also, the insurance will pay only the amount necessary to meet the minimum requirements. The insurance will not pay for the cost of exceeding requirements during rebuilding.

This insurance covers the owner only for the cost of repairing or replacing the building, not for income lost during additional reconstruction time. Separate coverage is available for this exposure.

An insurance agent can advise building owners on the types, amounts, and costs of coverage they may need to meet updated codes. Whether or not they ultimately decide they need the coverage, they should give it careful consideration. The last thing any owner wants is a surprise uninsured expense after a disaster.

Utilizing a Wrap-Up Program for a Large Scale Construction Project

Large construction projects are often difficult to finance because of high costs and increased risk. One way to decrease the cost of the project and lessen the risk is through “wrap-up” insurance programs.

Under this type of program, one group of insurance policies covers all parties involved in the project for the length of time it takes to complete the project. This insurance is underwritten for the specific exposures of the project and it protects the project owner, contractors, and all subcontractors. Most wrap-ups include workers’ compensation, general and excess liability, and builder’s risk coverage. Wrap-ups can also include professional liability, environment liability and other essential coverages.

These wrap-up programs can be initiated either by the project owner or the general contractor. When the owner controls them, they are referred to as “owner controlled” insurance programs (OCIP). When the general contractor intiates the program, it is called a “contractor controlled” insurance program (CCIP). The minimum size for a wrap-up to make sense is generally $100 to $150 million in hard construction costs.

The most common reason that wrap-ups are used is for potential cost savings. Subcontractors always include in their bids the cost of insurance for a project. Depending on the type of work the subcontractor performs and location of the work being performed, the subcontractor’s insurance cost could add several percentage points to their bid amount. By insuring all of the subcontractors under one insurance program, the owner/general contractor can realize a substantial savings.

Wrap-ups not only save money on premiums, but additional cost savings can be gained through the design of the insurance program itself.  Many wrap-ups are written using risk sharing techniques, such as larger deductibles or retrospective rating. Retrospective rating is a premium calculation formula in which the final premium is not determined until the end of the coverage period. The insurerreviews the owner/general contractor’s losses after the policy ends, and adjusts the premium based on those losses.However, the premium is subject to a maximum and minimum. If a project is well run, this can result in a significant premium reduction. Wrap-ups have also been written at fixed rates for the duration of the project.

Another reason for a wrap-up is that it enables an owner/general contractor to fulfill Minority Business Enterprise (MBE) and Women Business Enterprise (WBE) requirements on public projects. If the controlling government authority of a project requires that minority contractors must be hired, a wrap-up may be the only way to meet this standard. That’s because many minority contractors may not be able to afford the level of coverage required by the government authority and would be unable to bid on the project. If the owner/general contractor is providing all necessary coverage, this removes the obstacle of being unable to pay for insurance that would prevent an MBE or WBE from bidding.

Aside from potential cost savings, wrap-up programs can also provide a measure of asset protection for owners.  With most construction projects, contractors are individually required to secure and maintain the minimum insurance required under their contract.  While owners may have a certificate of insurance to verify coverage, there is no guarantee at the time of a loss that the insurance will be in force, the coverage will be sufficient, or the necessary limits will be available due to the contractor’s claims activity at other projects. This is a critical aspect that is often overlooked during the decision making process.

A Well-Designed Affirmative Action Plan Can Help You Avoid Discrimination Lawsuits

In an article titled Litigation Explosion, which appeared in the December 10, 2006 edition of the Arizona Daily Star, author Becky Pallack discusses a University of Arizona study that says employee lawsuits are on the rise:

“The researchers analyzed data from the U.S. Equal Employment Opportunity Commission and found 95,115 claims of employment discrimination nationwide in 2005.Federal employment discrimination lawsuits are up 268 percent since 1991, rising at a rate nine times as fast as other types of federal civil litigation.”

The financial effect on business from this increase in litigation has been devastating:

“For employers, the fallout from the lawsuit boom is expensive. Employers facing discrimination lawsuits were ordered by courts to pay $101.3 million in 2005, up nearly 600 percent from $14.7 million in 1992; and employers paid another $271.6 million in settlements, up 130 percent since 1992.”

As if this wasn’t enough, the EEOC has begun a new initiative, E-RACE (Eradicating Racism and Colorism from Employment), which is designed to improve the agency’s efforts to ensure workplaces are free of race and color discrimination. As part of this new strategy, the EEOC has said that it plans to “identify issues, criteria and barriers that contribute to race and color discrimination, explore strategies to improve the administrative processing and the litigation of race and color discrimination claims, and enhance public awareness of race and color discrimination in employment.”

With this increased emphasis on workplace discrimination, it is more important than ever to develop an effective affirmative action plan. Here are some tips to help you design a road map for ending discriminatory practices in your company:

·   Show commitment – Determine your diversity goals, make a plan to reach those goals, and then work the plan to its conclusion.

·   Identify the specific inequities you want to address – Before you create your diversity plan, perform the analysis required by law to identify what imbalances exist between the makeup of your workforce and the diversity of the workforce in the surrounding area. These are the areas your plan needs to address.

·   Perform an analysis of barriers to success – You will need to list what barriers to diversity exist in your business before you can create an effective affirmative action program. Start by asking yourself if individuals from a particular class are underrepresented in a job category. If the answer is “yes,” you need to figure out why. Is it because you recruit through word of mouth, which may be perpetuating your company’s homogeneous workforce? Where do you conduct interviews for new employees? Is it accessible to all types of applicants? If you advertise in newspapers, are they readily available to different ethnic populations?

·   Target the specific practice(s) that need altering – The corrective measures you select must be designed to remedy the imbalances identified in your assessment. If your company’s interview process puts minority candidates at a disadvantage, then focus on recruiting practices. If you have a lack of inclusion in a job category because you cannot find employees with the necessary skill set, then consider a more proactive job-training program.

·   Specify a timetable to accomplish goals – Have a clear picture of what the program needs to accomplish, and when that progress needs to take place. The ultimate success of your program is dependent upon having a quantifiable time line that clearly establishes the date by which each of your goals will be accomplished.

Preventing MRSA Infections on the Job

Americans have become increasingly aware of the “superbug” MRSA (methicillin-resistantstaphylococcus aureus) because of the number of outbreaks that have been reported among school children. However, most people don’t realize that adults are just as susceptible to getting a MRSA infection at work.

To avoid becoming infected, you need to understand what the disease is, and how to prevent it. MRSA is a type of “staph” infection. Staph is a bacterium commonly found on the skin or in the nose of healthy people; however, it can sometimes cause an infection. In fact, staph bacteria are among the most common causes of skin infections in the United States. When these infections are minor, they appear as pustules and boils, and can be easily treated without antibiotics. When the bacteria cause serious infections, such as surgical wound infections, bloodstream infections or pneumonia, they need to be treated with antibiotics.

MRSA isresistant to a type of antibiotic called methicillin and is often resistant to other antibiotics, too. According to the National Institute for Occupational Health and Safety (NIOSH), between 25% and 30% of the population have staph bacteria present on their bodies, but it isn’t causing disease, and about 1% of the population carry MRSA that is not causing an infection.

The most common way a MRSA infection is transmitted is by direct skin-to-skin contact. It also can be contracted by coming into contact with items or surfaces that have been touched by someone carrying the infection. Although a MRSA infection can happen anywhere, these five conditions can facilitate its transmission:

1.   Overcrowding-working in close surroundings in which there are frequent incidents of rubbing against or touching co-workers.

2.   Direct contact-coming into frequent skin-to-skin contact with co-workers.

3.   Compromised skin-having an open cut or abrasion in which the bacteria can settle.

4.   Contaminated surfaces-commonly used surfaces such as a cafeteria table that may have been infected by someone with the disease.

5.   Lack of cleanliness-failure to frequently disinfect commonly used areas in a facility.

You may not be able to control how much contact you have with co-workers, but you can take steps to protect yourself. Here is what NIOSH recommends:

·      Cover your wound.  Keep wounds that are draining or have pus covered with clean, dry bandages. Pus from infected wounds can contain staph and MRSA, so keeping the infection covered also will help prevent the spread to others. Bandages or tape can be discarded with the regular trash.

·      Clean your hands. Wash your hands frequently with soap and warm water or use an alcohol-based hand sanitizer, especially after changing a bandage or touching an infected wound.

·      Do not share personal items. Avoid sharing personal items such as uniforms, personal protective equipment, clothing, towels, washcloths or razors that may have had contact with an infected wound or bandage.

·      Clean work clothing properly. Wash soiled uniforms and work clothing with water and laundry detergent. Dry clothes in a hot dryer, rather than by air-drying, to help kill bacteria in the clothes.

·      Clean contaminated equipment and surfaces with detergent-based cleaners or Environmental Protection Agency (EPA)-registered disinfectants.  This is an effective way to remove MRSA from the environment. Because cleaners and disinfectants can be irritating and exposure has been associated with health problems such as asthma, it is important to read the instruction labels on all cleaners to make sure they are used safely and appropriately. The EPA provides a list of EPA-registered products effective against MRSA, which can be found by logging on to https://epa.gov/oppad001/chemregindex.htm.

Help bring MRSA under control in your workplace by following these precautions.

Crime Prevention Tips for Your Business

There are a number of simple preventative measures any business owner can employ to reduce crime. Consider the following tips and suggestions.

 

Robbery Safeguards

·  Ensure that your establishment is well lit from both within and without.

·   Avoid cluttering your front windows with bulky displays or signs.

·   Keep the cash register near the front of the store in a visible location that can be seen by both pedestrian and vehicular traffic.

·   Conduct bank deposits on an irregular basis. Deposits should also be performed during business hours and as often as necessary.

·   Maintain a minimal float to be kept in the register at any particular time. Place excess funds in a safe which cannot be accessed by other employees. Clearly display your cash register minimal funds policy.

·   Train your employees in robbery procedure and especially emphasize cooperation with the robber by handing over the till cash without objection or hesitation to prevent injury. 

Burglary Safeguards

·   Use deadbolt lock systems for all exterior and interior security doors.

·   Remove obstacles to make the interior of your business visible to the outside.

·   Install mesh covered exterior lights for all access points and have adequate interior lighting when the store is closed.

·   Leave your cash register open and empty.

·   Install glass which is burglary resistant or have metallic mesh or metal shutters covering the exterior of all windows.

·   Avoid leaving expensive items in display windows if visible to street traffic.

·   Use a safe that is not only well anchored but also fire proof. If the safe is empty then leave it open at closing time.

·   Alter the safe combination and/or alarm code with the departure of any employee who had knowledge of either.

·   Perform a thorough check of all windows, doors, alarm systems and interior of the business at closing time.

·   Eliminate exterior blind spots that might offer concealment to a potential burglar.

·   Research and seek knowledgeable professional assistance to install an alarm or video surveillance system suitable to the needs of your business. 

Reducing Vandalism

·   Install good exterior lighting to illuminate potential areas which may be vandalized or spray painted.

·   Clean up exterior graffiti as soon as possible. Try to employ paint resistant material or prohibit access to the exterior of the building with prickly hedges or shrubbery, or even metal fencing.

·   Prevent access to stairwells or other exterior blind spots which might conceal vandalism activities. 

Reduce Shoplifting

·   Identify and eliminate blind spots within your business.

·   Train employees how to identify potential shoplifters and the methods they employ.

·   Have only one point of entry and exit where possible and place the sales counter near the exit. Have your register manned or locked at all times.

·   Use concave mirrors or video surveillance at strategic points within your business.

·   Lock up all small, expensive items in display cases which can only be accessed by designated employees.

·   Do not place merchandise too closely to exits to prevent ‘grab and dash’.

·   Clearly display store policies about the number of dressing room items and indicate that you have a video monitoring system in place. Clearly indicate that shoplifters will be prosecuted.

·   Do not allow employees to congregate.

·   Use bar codes and inventory control equipment and/or theft prevention devices at the exits.